Return Policy

**Return Policy**

At Panorama Market, we strive to provide you with the highest quality products and an exceptional shopping experience. If for any reason you are not completely satisfied with your purchase, we're here to help with our hassle-free return policy.

**Return Eligibility**

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. It must also be returned within 14 days of the purchase date.

**Return Process**

1. **Initiate Your Return:** To initiate a return, please contact our customer service team with your order number and reason for return. You can reach us via email at info@panorama-market.com

2. **Return Authorization:** Once your return request is approved, we will provide you with a return authorization number and instructions on how to proceed with your return.

3. **Package Your Item:** Carefully package the item(s) you wish to return, ensuring they are securely protected to prevent damage during transit.

4. **Ship Your Return:** Ship the item(s) back to us using a trackable shipping service of your choice. Please include the return authorization number on the package to expedite the processing of your return.

5. **Receive Your Refund:** Once we receive and inspect your returned item(s), we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment used for the purchase.

**Return Shipping Costs**

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item received. In such cases, we will provide a prepaid return shipping label for your convenience.

**Exchanges**

If you would like to exchange your item for a different size, color, or style, please follow the return process outlined above and indicate your exchange preference when contacting our customer service team. We will do our best to accommodate your request based on product availability.

**Questions or Concerns**

If you have any questions or concerns regarding our return policy or the status of your return, please don't hesitate to contact our customer service team. We're here to assist you and ensure your satisfaction with every purchase.

Thank you for choosing Panorama Market!